As you will know by now, the site, sonicboom.co.za is still down. No prizes for guessing why- TELKOM SA LIMITED.
The day after I was robbed in my own house, we decided to vacate the premises, for safety reasons, and that very next day I applied to have the DSL line moved to the new address. Now you can do this online, easy as pie. I got a call an hour later saying that my transfer is being processed. Got back home and the line was dead. Phoned the number that used to be allocated to it, and got nothing, so something is happening... Sweet, or so I thought.
A week later I had heard nothing, so I decided to give them a call on Friday the 22nd. And, no surprise, NOTHING has been done about it. After me throwing my toys, and getting their social media team rep (TelkomZA on Mybroadband.co.za) involved, I discovered the order was marked as "NOT POSSIBLE" because, there's no spare ports in the exchange, nor is there spare copper pairs.
Well, I am not that stupid, there is an existing copper pair at the new premises, AND, the exchange in the area is quite large, and there are spare ports. Eventually the representative overrides the order and apparently they will do the install on Thursday the 28th of January.
I am not holding my breath for this... because I have YET to receive a text confirming the appointment.
It blows my mind that, it can be so difficult to do something that is so simple. I mean, come on... how hard can this be? Just when it seems this company is "turning itself around" for the umpteenth time, they seem to regress back to their worst period.
All they really need to do, in this order:
* Reconnect the copper pair that is already there, on the MDF in RP exchange.
* Allocate a port to me (yes its an Alcatel OCB283 switch), and cross-connect that port to an open, allocated port on the Huawei MSAM
* Activate the darn thing, and tell me I can plug my modem in.
They must just know one thing, I am NOT PAYING for these two weeks without service, they better credit me.
This post, I found on the local Orwellian news site, made me laugh so hard, I fell off my chair on my arse:
Since the last load shedding we and lots of neighbors have lost quite a few electrical appliances,tv and computer power supplies and a lot of light bulbs
Idiots like this, are the reason why the Internet should only admit people with a little more than empty space between the ears.
Firstly, the mains voltage is allowed to go as high as 257V AC, it happens, and in some areas of this country, the nominal voltage has been 250V AC (RMS)
Secondly, as a seasoned electronic designer, I am well aware of this, and designed my stuff to be tolerant of mains voltages as high as 275V AC (RMS). Most appliance designers are also aware of this. So this fool's assertion that "it can not laaik to run for long period at 240 and over" is a load of bull shit!
Thirdly, the bit that made me roll on the floor, in piles of laughter "gate motors running 5 times faster"
Well, what this brain donor doesn't realize is that most South African gate automation products run from a 12V DC supply. This supply is derived from a lead-acid battery, which is constant-current charged with a charger. The charger regulates its output to 13.8V DC (typically), so regardless if the mains goes up, or down, within limits, its still going to provide 13.8V DC. Additionally, since the gate speed is controlled by the controller card, under firmware control, the speed will be also constant. Below certain battery voltage, the product will go into under-voltage lockout and raise an error code on an LED or a display.
And then, finally, true Darwin award winning statement right here:
"it is also possible that with the higher voltage the electricity meters will run faster and record more units"
The meter registers power, active and reactive power using math. Voltage fluctuations are not going to affect anything. In fact, if this brain donor knew anything, he would know that electricity meters are designed to tolerate flicker, and this may not affect accuracy.
Here is my experience with Scoop Distribution
They are the agents for (amongst other networking related brands) for MikroTik.
I needed to get a MikroTik hAP lite for my new home yesterday, the reason being that I need to beef up security, and manage users individually on my WiFi
Now, these are NOT normally the kind of networking appliances one would get at the local Incredible Corruption. For obvious reasons being that one needs to know what one is doing to use these products. This is not the kind of access point Mrs. Jones and her dry Martini can install by plug and play and guesswork.
Anyway, the usual problem when you buy IT equipment at this sort of level, is, you need to be a company aka a IT dealer/reseller (or you are lucky, your employer has an account and will allow you to order/will order for you) This is typically the way other companies such as MECER, RECTRON, etc operate. However, Scoop does sell retail and trade, this means, you can buy from them whether you are a company, or an individual. Of course the pricing is different, and to get the best pricing you need to be a registered company.
So yesterday I phoned them, after seeing that their website indicates they have stock.
Within 10 minutes, I had placed an order, done an EFT, sent them proof of payment, and received confirmation.
I then drove to their branch in Midrand, and picked up the unit. No issues. The service from this company is top-notch.
Would I go to this supplier again? Hell yes!
Would I recommend them to friends? Hell yes!
Would I recommend the product? Definitely!
I do not have a personal website, so this blog post is going to be a mini-FAQ to local i.e. South African recruiters to explain why I am no longer entertaining them as of 2016. This does NOT affect recruitment companies outside of SA, as they provide an essential service.
Why did I take this decision?
Simply put, the local recruitment agency is a bit of a sweatshop. Its commission driven, and the recruiters are not interested in anything except raking in the cash for the least amount of effort. It is one thing making a statement like that, but let's explore that a little bit, shall we:
How I will handle this going forward
The thorny issue of references
We all have worked for bosses, that, simply put, hated our guts. Asking them for references, is as useful as asking me for a cure for AIDS, its not going to end well. If you are basing your assumption on me, on the strength of one or two individuals that have sour grapes, then I am afraid we should not even be talking, let alone considering a professional relationship.
Due to having been burgled whilst at home, on Tuesday the 12th we have taken the decision to vacate the property. We have done so, and at the moment there is no internet at the new house. Waiting eagerly for Telkom SA Limited to grace me with their presence to move the line.
Site will be up as soon as the line is installed.
The site has had its first update. Older content is linked on the appropriate page so you can read previous editions of the website, similar to a newsletter. I am not a fan of dynamically generated content, too many holes to plug to keep hackers out and I am not in the mood to go through all the pain of getting MySQL to run on the box that is already very limited.